Delivering identity services through innovation in design
There is certainly no shortage of exciting technology and inventiveness in the identity industry. However, to truly be innovative, it is important that we don’t lose sight of the users we are designing for and the needs that need to be met.
Adam Lewis, Founding Director at Hippo Digital will talk through some of the work that they have been involved in at the intersection of user-centred design and identity management, demonstrating how a user-centred approach might help us make the best use of existing technology to build valuable identity solutions for users while also highlighting some of the core challenges involved in doing the same. Building on this, he will lead us to consider what a more user-centred future for identity might look like.