Stuart is MD of Etive Technologies, a leading digital identity solutions provider for the public sector.
Etive started working on digital identity management in 2013, working with Birmingham City Council developing the Digital Log Book to help and support the hardest to reach in Birmingham’s digital transformation work. This work used the introduction of Universal Credit to understand how the Council could support and transition citizens across into the digital economy supporting the more efficient delivery of personalised services.
In 2016, Etive worked with the Government Digital Service (GDS) and London Borough of Tower Hamlets (LBTH) to deliver on a Micros Sources of Data project. Building a digital identity for the digitally and financially excluded. This project looked at whether there was sufficient locally held data within a LA, and the quality of the data held, to assess whether this can be used to help establish the digital identity of a citizen.
In 2017, again working with GDS, the Greater London Authority (GLA), LBTH and Hackney Council, we moved to the next stage to an Alpha project looking at open service design patterns to enable LAs to leverage www.gov.uk/verify and enable data to be used to raise the Level of Access (LoA) of a digital identity for customers of local authorities and housing associations. This work is also looking at the use of a personal data store, Digital Log Book, to meet GDPR compliance ensuring that citizens can manage and retain their information should they move between local authorities and housing associations.