Working towards stronger Digital Identity in government

Our regular chairman, David Bicknell, welcomes all delegates, sponsors, and speakers to our conference and sets out the day’s agenda.

Natalie Jones OBE, Director Digital Identity at the Government Digital Service will be providing an update on the governments One Login Programme and highlighting the recent achievements and progress made.

This session provides and update on the progress made with the governments Trust Framework. It will highlight how departments will make use of the framework, how providers can get a trust mark and the current state of play from a legislative viewpoint.

One of the leading digital identity providers will share their insight across projects they have been involved in throughout the public sector.

Cheryl Stevens, Digital Director, Shared Channels Experience at DWP Digital shares for the first time, details of the organisations telephony conversational platform which gives the capability to authenticate each caller using their voice print.

Cheryl will show how this authentication will be used across all channels, especially the step out from Digital journeys to telephony.

This event and many others focus on best practice and how things should work in an ideal world but what happens when things go wrong. This session considers how we repair bad identity situations, maintenance, liability and what to do when identities are compromised.

Securing digital Identities is a hot topic across UK Government, but, government departments tend to think of this from the perspective of citizen access to services. The “Citizen Access” approach is critically important for the provision of services but equally important is the work of the civil service and its partners in the delivery of multi-channel services to citizens.

With over 450,000 full time equivalent civil servants; thousands of contractors and service providers all providing critical services, we explore how the management of employee and non-employee digital identities has become a ‘must have’ for UK government departments and how managing identities helps to drive security, efficiency and service improvement across government.

This session covers off some interesting initiatives across private sector identity projects and reflects on approaches that can be adapted for the public sector.

Whilst the UK Government works on building its One Login offering, the Australian government have their own similar and successful version in place. This session presents the details behind myGovID, how its used, its scale and breadth and importantly some of the challenges it faced and in some cases is still facing.

Jim Slevin, Regional Director at Inverid will share insight across projects carried out across the global public sector.

The eIDAS 2.0 Regulation is closing to the final station of the legislative train before entering into force, and in this context is of paramount importance to understand the changes in the EU digital identity framework, what is the impact on public services and on different industries (financial, utilities, insurance). How the EU Digital Identity Wallet could be implemented and by whom, what is the status of different implementations across Member States? How to shape the technology in a way that supports and assures our freedom and fundamental rights as citizens in the digital space?

Dr Sarah Walton shares details of the ‘ID Code of Conduct,’ a project set up by Women in Identity to support Digital ID design teams to create more inclusive global solutions. Dr Walton explains what the aims of the project are and why inclusivity is so important – and has the potential to contribution to increased economic growth as well as social, digital and financial inclusion. She will also highlight how it will provide a set of guiding principles as a framework to those designing digital identity systems.

This regular session looks at examples of best digital identity practice, experiences, and learnings from identity experts from across the globe.

We close with our regular panel session discussing what tomorrow’s identity sector might look like, hearing from a variety of panellist across the public sector, analyst and supplier communities.

Our chair, David Bicknell, summarises the of the sessions that you have heard today and closes the conference.