Achieving the balance of a Great Digital User Experience with Increased Security in the face of rising Fraud and Cyber-Threats

Chief Revenue Officer
Veridium


15 Sep 2017
12:20 - 12:40

Achieving the balance of a Great Digital User Experience with Increased Security in the face of rising Fraud and Cyber-Threats

User Experience (UX) is a top priority when differentiating digital services with the aim of accelerated adoption and customer intimacy. In the same way that Customer Satisfaction metrics are a Board issue, Digital User Experience is now on the agenda for review.

Organisations recognise the growth in digital fraud and cyber-breach will cause damage to customer confidence and brand reputations and have therefore elevated the importance of Cybersecurity to a C level area of focus.

Achieving a successful digital transformation strategy whilst increasing security continues to be difficult equation to balance for organisations. This presentation will look at the key priorities in achieving a successful approach to these challenges:

  • What are the Digital Expectations of Employees and Consumers
  • Regulatory requirements in support of Digital Behaviour
  • Protecting against Cyber Breach and Mitigating Fraud
  • Re-defining Strong Authentication to verify Identity
  • The Case for Passwordless
  • Why Explicit and Implicit Authentication matters
  • Next Generation Authentication needs to be frictionless
  • How does Digital Identity support the challenges