How Securing Identities can drive efficiencies, security and enhance service delivery across government
Securing digital Identities is a hot topic across UK Government, but, government departments tend to think of this from the perspective of citizen access to services. The “Citizen Access” approach is critically important for the provision of services but equally important is the work of the civil service and its partners in the delivery of multi-channel services to citizens.
With over 450,000 full time equivalent civil servants; thousands of contractors and service providers all providing critical services, we explore how the management of employee and non-employee digital identities has become a ‘must have’ for UK government departments and how managing identities helps to drive security, efficiency and service improvement across government.