Understanding the ethos and ethics of identity in public services

Day 1
15 Sep 2017
08:45 - 09:25

REGISTRATION & NETWORKING

Chair’s welcoming remarks

David Bicknell
David Bicknell
Editor
Government Computing


The Identity Opportunity for Government

GlobalData Public Sector’s chief analyst Jessica Figueras examines the landscape for the increased use of identity systems in the delivery of public services. This presentation will discuss where and how identity services such as GOV.UK Verify are currently being utilised and discuss their potential for future adoption. Jessica will consider issues such as eIDAS, and present details of the use of identity systems in other governments’ delivery of public services. This scene-setter for the day will stitch together the big picture for identity in government, including the pitfalls that could hamper future progress in the adoption of identity in government services.

Jessica Figueras
Jessica Figueras
Chief Analyst
GlobalData Public Sector


Identity Parade

What lessons have government departments learned about the development of identity in the delivery of digital government services? The Cabinet Office has a position on the leadership team for OIX. So what is the Cabinet Office and the Government Digital Service’s (GDS) vision for the use of identity for public service delivery? How does it see the identity landscape and GOVUK Verify’s position within it? And what progress is the GDS Verify team making in analysing, reviewing options and making recommendations on the design of its future certification model, which will be applicable to private sector reuse?

Nic Harrison
Nic Harrison
Director, Service Design and Assurance
Government Digital Service


The International Identity Picture

A number of national governments have wrestled with the challenge of introducing identity services. Canada, for example, has a Pan Government Assurance Model. What lessons does the UK need to bear in mind when implementing its own model? How did Canada go about it? What other international lessons should be followed? And where do the technology providers – Google, Facebook – fit into the identity picture? What is the bigger opportunity/challenge in delivering ‘identity’ in government services?

Don Thibeau
Don Thibeau
President and Chairman
Open Identity Exchange


Digital Dialogue: Thought leadership discussions on Digital Identity

Nick Caley
Nick Caley
Vice President, Financial Services and Regulatory
ForgeRock


11:00 - 11:30

MORNING REFRESHMENTS & NETWORKING

Case Study – The NHS Identity Landscape

Adam Lewis looks at the possibilities provided by the creation and delivery of an identity ecosystem for the NHS.

Adam Lewis
Adam Lewis
Programme director, Citizen Identity & Personal Health Records
NHS Digital


Digital Dialogue: Thought leadership discussions on Digital Identity

John Godwin
John Godwin
Director of Compliance & IA
UKCloud


Identity, hubs and GDPR

Government-assured digital identity has arrived at a pivot point. The Cabinet Office’s plan to have 25m citizen users of GOV.UK Verify by 2020 is a worthy objective and digital identity for citizens is essential, some might argue. Delivering it as a government-assured identity is essential too and there are several private firms who can provide extra attributes if an open market for digital identities can be created.

Frank Joshi
Frank Joshi
Director
Mvine Ltd


Six Years of IdAM…and lots of lessons learned

Richard Slater breaks down some of the key learnings from his experience and a consultant on various Identity projects. Richard will share some helpful tips on the things to avoid and a few ideas to use in your organisation.

Richard Slater
Richard Slater
Principal Consultant
Amido


13:00 - 14:00

LUNCH & NETWORKING

Identity Services in the Wider Public Sector

Much has been said about identity systems’ adoption in central government. But what about the wider public sector? GOV.UK Verify has been trialled in local government – Warwickshire County Council has been involved in a Blue Badge pilot– and Essex County Council has expressed an interest in using it. Pilots for #VerifyLocal covering Residents’ Parking Permits and Age-related Concessionary Travel Passes have been the vehicle for GDS to identify how to roll Verify out to the local government market.

So what are the opportunities for the adoption of identity systems in the wider public sector? Ian Litton, who led the WCC Blue Badge work and is running an OIX project looking at how to use locally collected data to help “hard to reach” groups achieve a Verify identity, will discuss what the wider public sector needs from an identity system, and what benefits could accrue. He will discuss ​some of the opportunities that could arise from the rollout of Verify into the private sector, such as different commercial models and additional functionality, all of which would be of interest to local councils. He will then lead a panel session discussing some of the issues arising.

Sue Dawes
Sue Dawes
Executive Director
Open Identity Exchange - UK/Europe


Ian Litton
Ian Litton
Director
Positive Attributes


Stuart Young
Stuart Young
Managing Director
Etive Technologies


David Rennie
David Rennie
Blue Service Owner
Idemia


The Trust Principle

The introduction of identity systems in the delivery of government services has the potential to cause some trust and ethics concerns among the public. Just how should government go about creating the right environment and trust ecosystem for the creation of trusted digital relationships in the delivery of public services? Public concern over the introduction of the care.data scheme in the NHS has highlighted that government has a long way to go to convince citizens over the safety of their data and identity. In this session, campaigners for the introduction of digital identity debate the potential and the concerns with privacy and trust advocates.

Dr. Sarah Walton
Dr. Sarah Walton
Innovation Consultant
Counterpoint


Bryn Robinson-Morgan
Bryn Robinson-Morgan
Chief Product Officer - Identity Services
Post Office


Katryna Dow
Katryna Dow
Founder & CEO
Meeco


15:00 - 15:30

AFTERNOON REFRESHMENTS & NETWORKING

Identity Services – the way forwards

Today’s conference has heard from the key players in the middle of putting identity at the heart of the delivery of public services. So what happens now? This panel brings together several identity exponents to discuss how the future might play out in a session chaired by the Institute of Government’s Daniel Thornton.

Diane Joyce
Diane Joyce
Technology Owner
Post Office Identity Services


David Moss
David Moss
Blogger & Digital Identity Campaigner


Alexi Walsh
Alexi Walsh
General Manager, Identity Assurance
GBG


Bill McCluggage
Bill McCluggage
CTO, Covata
Former CIO, Irish Government


Chair’s Closing Remarks

Daniel Thornton
Daniel Thornton
Programme Director
Institute for Government